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11-23-2022
09:59 AM
Good morning! In my SW account it shows I have 127,400 points available. However, in the Companion Fair section of the account information, it shows I have 111,071 out of 125,000. I...
12-13-2018
01:23 PM
Can someone help! I looked yesterday to see the jobs status of my application and it said received submission. Today it shows I didn’t apply to any jobs! Is this an error or what happened ??
05-17-2023
06:22 PM
...nter the account, it states I have no applications on file. Is this normal or an error? I have included a web capture of my candidate home and application email.
*Redacted personal information*
06-09-2022
10:42 AM
...light information. However, when I look at the flights out scheduled for this day, this new flight number and time is not even shown as one of the departing flights out of our city. I c...
02-26-2024
11:08 AM
I have been a rapid rewards member since 2005 and my home airport on my account has always been MDW (Chicago). Since last week all my sale ads on the website have been for ATL and also when I g...
12-06-2016
10:07 AM
3 Loves
It was an October morning when my sister Caitlin and I received a text from our older sister, Kelly. All the text said was “GUYS CALL ME.” Since I now live in Phoenix, I am three hours b...
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07-03-2021
08:34 AM
How do you get your ticket to show up on your account when someone else buys the tickets? I would like to use my app for boarding pass, check in etc. but can't because the trip doesn't show up on m...
03-16-2020
06:37 PM
I changed a flight on Saturday and got a $15 credit (per passenger), but when I search for the travel fund, it does not show up. I have changed flights and received credits many times in the past w...
Show results in replies (4)
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@wswsc05 wrote: They don't show up there. That's where I originally checked. If you u...
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They don't show up there. That's where I originally checked.
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I'd suggest that you contact customer relations: via Twitter (@Southwestair), or phone at 1-85...
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It turns out it was a record keeping error! Two different reps were both stumped. SW sent me vouche...
01-06-2023
10:33 AM
I am the Companion on my husband's account. Any time we have booked flights with me as the Companion the flights never show in my app, I always have to look them up with the flight information u...
10-07-2019
03:46 PM
Hello! I booked a flight yesterday for this Thursday, and it is not showing up on my rapid rewards account. I have also not received a confirmation email, however when I look at my b...